These Terms of Service ("Terms") are a binding agreement between you and Digital Growth Partners LLC ("STRATA," "we," "our," or "us") and govern your use of STRATA Real Estate Intelligence, the websites strata-rei.com and any related applications (collectively, the "Service"). By creating an account or using the Service, you agree to these Terms.
You must be at least 18 years old and legally able to enter into contracts in your jurisdiction. If you're using the Service on behalf of a brokerage, team, or company, you represent that you're authorized to bind that entity to these Terms.
STRATA is sold as a monthly subscription. Plan tiers, features, and pricing are listed on the in-app billing page and on strata-rei.com. We may change pricing with at least 30 days' notice; existing subscribers' rates won't change mid-term.
Subscriptions auto-renew monthly until cancelled. Payment is processed through Stripe. By providing payment information, you authorize us (through Stripe) to charge your payment method for each billing period.
You may cancel anytime through the in-app billing page or by emailing legal@strata-rei.com. Cancellation takes effect at the end of your current billing period. You'll retain access until then.
We do not issue refunds, credits, or pro-rated amounts for cancelled subscriptions, unused portions of a billing period, downgrades, or accounts terminated for cause. By subscribing, you waive any right to dispute charges for periods you used the Service.
If a payment fails, we'll retry per Stripe's default cadence. If we still can't collect after 30 days, we'll suspend or terminate your account. Tenant data will be retained for 60 days post-suspension per our Privacy Policy in case you want to reactivate.
You retain all ownership rights to the leads, properties, CMAs, CRM entries, photos, and other content you submit ("Tenant Data"). You grant us a limited license to host, process, transmit, and display your Tenant Data solely to provide the Service. We will not use your Tenant Data to train any AI model, share it with other customers, or sell it.
STRATA's software, design, branding, documentation, and all related intellectual property remain the exclusive property of Digital Growth Partners LLC. These Terms don't grant you any rights to our trademarks, copyrights, or other IP except the limited right to use the Service as intended.
We may compute aggregated, anonymized statistics about how the Service is used (e.g. "X% of users open the Flipper tool weekly"). These aggregated stats do not identify you or your customers and may be used to improve and market the Service.
You agree not to:
We may suspend or terminate accounts that violate this section, with or without prior notice.
STRATA includes features that use third-party AI models (Anthropic Claude, Google Gemini, Google Veo). These features produce outputs that are estimates and suggestions, not professional advice.
STRATA is not a substitute for licensed appraisal, legal advice, financial advice, or any other professional service. You're responsible for your own due diligence.
The Service incorporates third-party APIs and services. Your use of those features may be subject to the third party's terms. We don't control third-party services and aren't responsible for their availability, accuracy, or content.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. DIGITAL GROWTH PARTNERS LLC SPECIFICALLY DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OF DATA.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF AI OUTPUTS, PROPERTY DATA, OR ANY OTHER CONTENT DELIVERED THROUGH THE SERVICE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DIGITAL GROWTH PARTNERS LLC, ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION, EVEN IF WE'VE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN THOSE JURISDICTIONS, OUR LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
You agree to defend, indemnify, and hold harmless Digital Growth Partners LLC, its affiliates, and their respective officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third party's rights; or (d) the content you submit to the Service.
We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent version. Material changes will be notified by email or through an in-app banner at least 14 days before they take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.
We're constantly improving STRATA. We may add, change, or remove features at any time. We'll make reasonable efforts to notify you of material changes that affect your subscription tier.
These Terms are governed by the laws of the State of Colorado, U.S.A., without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Service will be resolved exclusively in the state or federal courts located in Colorado. You consent to personal jurisdiction in those courts.
General legal inquiries:
legal@strata-rei.com
Billing questions:
Available through the in-app billing page or legal@strata-rei.com.
Privacy-related requests:
See our Privacy Policy.
Mailing address: Digital Growth Partners LLC, Colorado, United States.